Shipping policy
Last Updated: Dec 6, 2025
At Mawj Gifts, we strive to deliver your orders as quickly as possible while ensuring the highest quality of packaging and delivery. Please read the following shipping policy carefully before placing your order.
Order Processing Time
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All our products are made to order; therefore, order processing takes 2 to 5 business days before shipping.
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During peak periods and seasonal promotions, processing may take slightly longer. You will be notified of this upon placing your order.
Shipping & Delivery Options
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We currently offer shipping services within the United Arab Emirates.
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We work with reliable delivery partners to ensure the speed and safety of your order delivery.
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Shipping fees are calculated at checkout and will be clearly displayed before you finalize your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp, allowing you to track your order status in real-time.
Shipping Delays
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We are not responsible for delays caused by the courier company or circumstances beyond our control (such as public holidays or weather conditions).
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If there is an unreasonable delay, please contact us, and we will assist you as soon as possible.
Multiple Items Shipping
If you order multiple products in a single order, they will be shipped together unless agreed otherwise.
📞 Contact Us
If you have any inquiries regarding shipping or if your order has not arrived within the expected timeframe, please contact us via:
📧 Email: mawj.gifts@gmail.com
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